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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Are you dreaming of setting sail on your very own boat? While the freedom and adventure of boating are incredibly enticing, it's essential to ensure you're financially prepared before taking out a boat loan. - read more
Buying your first boat is an exhilarating adventure filled with dreams of open waters and sunny days. It's a significant milestone for many Australians longing to embrace the coastal lifestyle. But before diving in, it's crucial to navigate this journey with the right knowledge. - read more
Purchasing a boat is an exciting venture, but it usually requires a substantial financial commitment. For many Australians, securing a boat loan is a practical way to make this dream a reality. - read more
The excitement of buying a boat and the role of right financing: The dream of sailing on the open seas or cruising through tranquil waterways can be incredibly enticing. The prospect of owning a boat opens up a world of adventure, relaxation, and luxury. However, much like navigating through uncharted waters, purchasing a vessel requires sound financial planning. Choosing the right boat loan is crucial in making this dream a reality without causing a financial shipwreck. - read more
Applying for boat finance in Australia usually involves more than completing an online form. From the first enquiry through to pre-approval, lender assessment, boat checks, formal approval, loan documents, settlement and repayment setup, each stage has a purpose. Understanding the process can help Australian boat buyers prepare clearer documents, ask better questions and avoid preventable delays. - read more
Owning a boat can be a dream come true, offering endless adventures on the water. However, it's essential to understand that boats come with their own set of financial responsibilities. Without proper budgeting, the joy of boat ownership can quickly turn into a financial burden. - read more
Sea-Trex’s first year back in the Australian market is a timely signal for buyers who want boating to remain achievable, not just aspirational. Relaunched in July 2025 by Tim Stessl, the entry-level brand has now built a dealer network across Queensland, Western Australia and Victoria, with expansion into New South Wales and South Australia already underway. - read more
The 2026 Perth Boat Show is shaping as a useful barometer for Western Australia’s recreational boating appetite, with organisers positioning the event as one of the state’s strongest marine showcases in recent years. Scheduled for Friday 4 September to Sunday 6 September 2026 at the Perth Convention and Exhibition Centre, the show is expected to fill all six pavilions and bring together more than 90 exhibitors. - read more
Grand Boats Australia’s Southern Hemisphere debut of the Grand G980 adds another notable option to the premium recreational boating market. The 10-metre rigid inflatable boat is positioned as a flagship adventure RIB, combining high-performance offshore capability with the kind of comfort features usually associated with larger cruisers. For Australian buyers, it is another sign that the local market remains interested in versatile boats that can handle family days, coastal exploring and overnight escapes. - read more
Queensland’s latest waterway clean-up in the Mackay region is a useful reminder that boat ownership does not end at the purchase price. Announced on 22 June 2026, the Queensland Government has now removed more than 150 derelict vessels from local waterways under the Keeping Our Waterways Safe initiative, with recent work focused on the Pioneer River. - read more
Perth's Swan River is on the brink of a transportation transformation with the introduction of Vessev's electric hydrofoiling vessels. These innovative boats promise to deliver high-speed travel without the disruptive wakes that have long restricted river usage. - read more
The Australian Competition and Consumer Commission (ACCC) has intervened to block the proposed sale of Telwater Pty Ltd., a leading Australian aluminium boat manufacturer, from BRP Inc. to Yamaha Motor Australia. This decision ensures that Telwater remains under BRP's ownership for the foreseeable future. - read more
