Boat Loans Australia publishes general information, tools and resources about boat loans and marine finance. You can explore our information and resources. We do not accept loan applications or quote requests, arrange referrals, assess personal eligibility or provide personalised financial advice.
We also value your feedback and suggestions - they help us continually improve the Boat Loans Australia experience and ensure our content meets the needs of our users.
For general questions, compliments or complaints about our website or its content, please write to Clark Family Pty Ltd at the mailing address below.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
If you previously submitted an enquiry through this website and have a question or complaint about how we handled it, you may write to us at the mailing address below. This is an administrative contact option, not a request for a new finance enquiry or referral.
Please do not include unnecessary sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website or content, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
For a complaint about a broker, lender, insurer or other financial services provider, contact that business first. If the complaint remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We use this information to respond to your correspondence and manage your request, not to refer you to a broker, lender or insurer.
You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulation, please visit the ASIC website.
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Purchasing a boat is an exciting venture, but it usually requires a substantial financial commitment. For many Australians, securing a boat loan is a practical way to make this dream a reality. - read more
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